Knowledge Management (’KM’) comprises a range of practices used by organisations to identify, create, represent, and distribute knowledge. It has been an established discipline since 1995 [1] with a body of university courses and both professional and academic journals dedicated to it. Most large companies have resources dedicated to Knowledge Management, often as a part of ‘Information Technology’ or ‘Human Resource Management’ departments, and sometimes reporting directly to the head of the organisation. As effectively managing information is a must in any business,and knowledge and information are intertwined, Knowledge Management is a multi-billion dollar world wide market.
Knowledge Management programs are typically tied to organisational objectives and are intended to achieve specific outcomes; these can include improved performance, competitive advantage innovation, lessons learnt transfer (for example between projects) and the general development of collaborative practices…
Read more in Knowledge Management
Popularity: 9% [?]
![[del.icio.us]](http://images.del.icio.us/static/img/delicious.small.gif){kind=small}
Be The First To Comment